FAQs
Frequently asked questions
Last updated
Frequently asked questions
Last updated
A: You can use a combination of the Add user to group and Remove user from group actions, to ensure all users from any of your sync'd Identity Provider groups are added to and removed from the default Atlassian product access groups, such as jira-software-users, jira-servicemanagement-users or confluence-users.
Read more in our section.
A: Yes! You can use a combination of the Add user to group and Remove user from group actions, to sync users from a SCIM group (such as idp-site-admins) to the site-admin group, or the org-admin group.
Read more in our section.
A: Yes! You can make changes to thousands of users at once. There's even a special ' frequency, so you can manually choose when to run a bulk action rule. Like moving thousands of users from one group to another.
Read more in our section.
A: Yes! When you purchase the the Admin Automation app for your Jira product, it will work across all the products connected to your Atlassian organization.
There will be a Confluence specific version of the Admin Automation app released in the future, for customer that do not have a Jira product.
A: The second rule execution will not start until after the first rule has finished. So there's no risk of a rule interfering with itself. For rules that will affect large numbers of users, the first time that rule is run it could take a longer than normal time to complete. But subsequent executions (with smaller numbers of affected users) will be much faster.
A: Yes. For added security, each user needs to supply a valid API key. Jira Admins, Site Admin and Organization admins are eligible users of the Admin Automation app, but each needs to supply a valid API Key when using the app for the first time. This means if a Jira Admin or Site Admin wants to use the app, they'll have to get an API Key off an Organization Admin.
The reason for this added security, is the Admin Automation app is a very powerful tool and can make many different changes to the Organization's users, groups and product access. We want to ensure that only users authorized by an Organization Admin can make those changes.
Check out our roadmap page for a rough idea of what we're working on right now and in the future. If you have a suggestion for a feature, you can let us know .
Got a question that's not covered here? Email us at